MyFlat360

 

Privacy Policy

Effective Date: 22-3-2026
App Name: MyFlat360
Company Name: Graviola INC

1. Introduction

Welcome to Myflat . Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

By using our app, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

a. Personal Information

We may collect:

  • Name

  • Phone number

  • Email address

  • Profile photo

b. Society & Usage Information

  • Apartment/society details

  • Visitor logs and entry records

  • Service requests and complaints

  • Payment and billing information

c. Device Information

  • Device type and OS

  • IP address

  • App usage data

3. How We Use Your Information

We use your data to:

  • Manage visitor entry and security

  • Enable communication within the society

  • Process payments and generate invoices

  • Provide customer support

  • Improve app performance and features

4. Visitor & Security Data

  • Visitor entries (including name, phone, and entry time) are stored for security purposes

  • This data is accessible only to authorized society members and administrators

5. Data Sharing

We do not sell your personal data.

We may share information with:

  • Society administrators

  • Security personnel (for entry management)

  • Payment gateways (for transactions)

  • Legal authorities if required by law

6. Data Storage & Security

  • Your data is stored securely on protected servers

  • We implement encryption and access controls

  • However, no system is 100% secure, and we cannot guarantee absolute security

7. Payments

All payments are processed through secure third-party payment providers. We do not store your card or banking details.

8. Your Rights

You can:

  • Access or update your profile information

  • Request deletion of your account

  • Opt out of notifications

To request changes, contact us at: env.bird@gmail.com

9. Data Retention

We retain your data:

  • As long as your account is active

  • Or as required for legal and operational purposes

10. Third-Party Services

Our app may use third-party services (analytics, payments, notifications). These services have their own privacy policies.

11. Children’s Privacy

Our app is not intended for users under the age of 18. We do not knowingly collect data from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be notified within the app.

13. Contact Us

If you have any questions, contact us:

Email: env.myflat360@gmail.com
Company: MyFlat360

14. Consent

By using our app, you consent to this Privacy Policy.

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