Cab Stand - Privacy Policy

Privacy Policy – CabStand User App
Effective Date: 2-10-2025

CabStand (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use the CabStand User mobile application (the “App”).

1. Information We Collect

When you use our App, we may collect the following types of information:

  • Personal Information: Name, phone number, email address, profile photo.

  • Location Data:

    • Foreground Location: Your location while the App is open to provide accurate pickup & drop services.

    • Background Location: Your location when the App is running in the background, for features such as ride tracking and driver dispatch optimization. We will request your explicit consent for background location access, and you may choose to allow or deny it.

  • Ride Information: Pickup and drop locations, ride history, driver assigned, fare details.

  • Device Information: Device type, operating system, app version, unique device identifiers.

  • Payment Information: Transaction details (processed securely through third-party payment gateways – we do not store credit/debit card details).

2. How We Use Your Information

We use the collected data to:

  • Provide cab booking and ride-hailing services.

  • Connect you with nearby drivers and cab stands.

  • Enable navigation, route optimization, and live ride tracking.

  • Track your ride location in real-time, including background location if consent is granted.

  • Process payments and generate invoices.

  • Improve app performance, safety, and reliability.

  • Communicate updates, offers, and support messages.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share data with:

  • Drivers: To complete your bookings (pickup/drop details).

  • Cab Stand Admins: For driver assignment, monitoring, and ride management.

  • Service Providers: Payment gateways, map/navigation providers, cloud hosting.

  • Legal Authorities: When required by law or for safety/security reasons.

4. Data Security

We implement strict technical and organizational measures to safeguard your personal data. While we use industry-standard security practices, no method of transmission over the Internet is 100% secure.

5. Your Rights

You may have rights under applicable law, including the right to:

  • Access, update, or delete your personal data.

  • Opt-out of promotional communications.

  • Withdraw location-sharing permissions at any time (may affect ride services).

6. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect data from children.

7. Prominent Disclosure for Background Location

Our App requests access to your background location to enable features such as live ride tracking, driver assignment, and route optimization.

  • Disclosure: Before enabling background location, the App will prominently inform you why this access is needed.

  • Consent: You will be asked to explicitly grant or deny permission. You may revoke this permission at any time from your device settings.

  • Impact of Denial: If you deny background location access, certain features (like real-time ride tracking when the App is not in use) may not function fully.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected here with an updated “Effective Date.”

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📧 Email: env.bird@gmail.com

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